Insurance Business Management –  Run your ENTIRE Insurance business on a single system !

Who this product is for -  Single / multi-carrier independent agencies, brokers, and hosts.

• Policy Recommendations based on dynamic Qualification Application
• Link Policy Holders to Insurance Carriers & Policies
• Manage Partners, such as Independent Agents & Hosts
• Quote Generation & Declaration Documents
• Campaign Management
• Collections alert on past due bills
• Set Credit & Payment Terms
• Task and Call Management
• Accounting & Commission calculation
• Client Referral Tracking
 

A profile of your business with scenarios that explain how we can help you

1. Step #1 - Potential Policy Holder (PPH) Qualification Process

   a. PPH visits your web site (i.e. Self Service option): which now links directly  to an online application that asks them questions you designed to qualify them for a policy your business sells.

   b. PPH calls one of your agents on the phone: That agent logs onto the online application designed by you, walking the PPH through the various questions and answers required to qualify them for a policy your business sells.

   In either scenario a or b, BizAutomation.com provides you with the application tool that you can use to create dynamic questionnaires that branch out into different lines of questioning depending on how the PPH answers the previous question. For example, if you have the following two questions "How old are you" where the answers are "Over 65" and "50-65", you can easily set the system to ask the question "Are you retired" only when the answer "Over 65" is selected.

   Also, you'll be able to set triggers on your Q & As that tells the system to automatically "Create a Policy Holder Record" based on their registration information. So, for example - you might want to make a new Policy Holder record from anyone that answers "Yes" to a question "Are you looking for a new policy ?"

    

2. Step #2 - Creation of transaction after potential policy holder (PPH) is qualified, for a particular policy, a sales order

   a. Let's now assume the Potential Policy Holder (PPH) has gone through a new application and has been qualified (whether you want the PPH to pick their own policy or if you prefer an internal agent to do it). Upon qualification, BizAutomation automatically opens a "Sales Order" form, that contains a list of policies the PPH is qualified to buy. 

   b. Upon selecting the policy or policies from the sales order form, BizAutomation can automatically be set to charge their credit card, or bill the PPH. Once the transaction is completed, the order is automatically created, thereby turning your PPH into a new Policy Holder Account.

   c. At this point, a new Policy Holder record is created within BizAutomation.com, and a Declaration Document is automatically created, and shared within the PH portal.

    

3. Step #3 - Giving your new Policy Holder Self-Service access to your company's Policy Holder Portal

   By enabling your new PH to access their own dedicated space on your portal, that PH can now access their orders / declaration pages, and can be given rights to lodge trouble tickets for support agents you employ, and can even be given access rights to view other documents you've uploaded to their account record from the inside.

    

4. Step #4 - Wrapping up your sales cycle with Billing & Accounting

   So at this point, we've taken you all the way from PPH record acquisition and qualification, to Policy Holder creation. We've created the Dec Page (aka Order) and and are now ready to close the loop on the transaction. To this end, you'll find BizAutomation much like QuickBooks. By receiving money from the Order which includes all the methods of payments you're used to (i.e. Process credit cards, receive checks, or cash), you go to the "Money In" section of the accounting module and deposit money received into your bank account. From here, all your financial reports are automatically updated (just like in QuickBooks) and you can see an audit trail of your transactions from the Chart of Accounts, GL, and Customer / Vendor Transactions.

    

5. Step #5 - Selling your existing Policy Holders other services, and renewing Policies

   You're now ready to use some of the tools offered within the Marketing Module of the super-suite. With it, you'll be able to group policy holders by any criteria you like, then broadcast a personalized email template or msg. to them, inviting them to trade shows, or for cross-selling purposes. If you do a lot of marketing, you'll be able to manage your campaigns by return on investment, as well as other metrics. 

1. Step #1 - Potential Policy Holder (PPH) Qualification Process

   a. PPH calls one of your partner agents or hosts on the phone: That agent logs onto your web site, logs onto a special password protected portal, enters the online application designed by you, and walks the PPH through the various questions and answers required to qualify them for a policy your business sells.

   BizAutomation.com provides you with the application tool that you can use to create dynamic questionnaires that branch out into different lines of questioning depending on how the PPH answers the previous question. For example, if you have the following two questions "How old are you" where the answers are "Over 65" and "50-65", you can easily set the system to ask the question "Are you retired" only when the answer "Over 65" is selected.

   Also, you'll be able to set triggers on your Q & As that tells the system to automatically "Create a Policy Holder Record" based on their registration information. So, for example - you might want to make a new Policy Holder record from anyone that answers "Yes" to a question "Are you looking for a new policy ?"

    

2. Step #2 - Creation of the transaction after potential policy holder (PPH) is qualified, for a particular policy, a sales order

   a. Let's now assume the Potential Policy Holder (PPH) has gone through a new application with one of your agents or hosts, and has been qualified (whether you want the PPH to pick their own policy or if you prefer an internal agent to do it). Upon qualification, BizAutomation automatically opens a "Sales Order" form, that contains a list of policies the PPH is qualified to buy. 

   b. Upon selecting the policy or policies from the sales order form, BizAutomation can automatically be set to charge their credit card, or bill the PPH. Once the transaction is completed, the order is automatically created, thereby turning your PPH into a new Policy Holder Account.

   c. At this point, the Policy Holder is created under the Agent or Host record as a sub-account linked directly to that Agent or Host. The Declaration Document is also automatically created, and shared within the Agent or Agent portal (aka the Partner Portal).

    

3. Step #3 - Giving your new Policy Holder Self-Service access to your company's Policy Holder Portal

   Now that the new Policy Holder and their transaction has been created, your agent or host can see a list of their own Policy Holders, together with all the documents for those policy holders, including the Declaration Documents generated. By enabling your partners (agents and hosts) to access their own dedicated space on your portal, they'll not only be able to see their own business transactions on behalf of your company, they'll also be able to lodge trouble tickets, participate in fulfillment projects, and join in on a number of collaborative events.

    

4. Step #4 - Wrapping up your sales cycle with Partner Commission calculations, & Accounting

   So at this point, we've taken you all the way from PPH record acquisition and qualification, to Policy Holder creation. We've created the Dec Page (aka Order) and and are now ready to close the loop on the transaction. To this end, you'll find BizAutomation much like QuickBooks. By receiving money from the Order which includes all the methods of payments you're used to (i.e. Process credit cards, receive checks, or cash), you go to the "Money In" section of the accounting module and deposit money received into your bank account. From here, all your financial reports are automatically updated (just like in QuickBooks) and you can see an audit trail of your transactions from the Chart of Accounts, GL, and Customer / Vendor Transactions.

   In addition to this, BizAutomation.com also will handle your partner commission calculations. This will make it possible for you to calculate the amounts you'll pay your Agents and Hosts for each pay period (which is customizable).

    

5. Step #5 - Selling your existing Policy Holders other services, and renewing Policies

   You're now ready to use some of the tools offered within the Marketing Module of the super-suite. With it, you'll be able to group partner agents and hosts, as well as the policy holders themselves, by any criteria you like, then broadcast a personalized email template or msg. to them, inviting them to trade shows, or for cross-selling purposes. If you do a lot of marketing, you'll be able to manage your campaigns by return on investment, as well as other metrics. 

These are just some of the problems you’ll solve with BizAutomation.com. Want to discuss more workflow scenarios with us and how BizAutomation can automate them ? Give us a call or  or schedule a hands on demo.