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Web based CRM - The front office to BizAutomation.com's Business
Management Software Suite
Consider this - Most of our customers already have
web based CRM software when they come to us, in most cases, from one of the top
10 CRM vendors. So why do they switch ? Usually it's because their existing system
is too cumbersome, so employees simply don't use it.
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• Sales-force Management (SFA) - Lead Management,
Prospect and Account Management, Contact Management, Opportunity Management, Sales
Forecasting, email history capture, more...
• Marketing Automation - Campaign Management
showing ROI, and cost to manufacture a lead, prospect and account, Drip Campaigns,
Web based Survey Campaign management, Personalized Email Campaigns, more...
• Service & Support - Trouble tickets &
Case Management, Self-service case creation from your web site, track mail related
to a case, Blog style case commenting from case agent to customer and visa versa,
knowledge base, more....
• Customer Portal - Share vital business data
with your customers, and enable them to create their own records, including self-service
cases, order entry, let customers view invoices, more....
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